DEPOSITS: Siesta Key Events requires a non-refundable deposit of 35% of your total package in order to secure your date and begin the planning process. Your deposit is non-refundable and will be deducted from the package price. However, because unfortunate circumstances occur, you may postpone your date for up to one year from your original date. An additional 25% retainer will be required immediately and your deposit monies already paid will be applied to your new date. If you find you need to cancel indefinitely, your deposit is non-transferable and non-refundable. If you are booking 6 months or less from your ceremony date, a 50% deposit is required to secure your date. If you are booking your wedding 60 days or less from your ceremony date, payment in full is expected at the time of booking.
PACKAGE CHANGES/ADDITIONS: Once a package is booked, there are no downgrades to the package. However, additions can be made at any time up to 30 days prior to your event date. Any additions to your package are required to be paid in full at the time of addition to your package. Any discounts you may have received upon booking your event with us does not apply to any additions made after your initial booking.
RAIN: Unfortunately, we cannot control the weather. We will make every effort to have the ceremony on the beach. If we can wait out the rain or a storm for a short period of time, we will. If it is a light shower, the ceremony can go on, but some, or all of our equipment and decorations may not be used. If we cannot wait out the weather, we will try and move the wedding to your reception venue, or choose an alternate time. Some of our decorations may not be able to be used during inclement weather. If there is a hurricane warning, we are happy to reschedule the ceremony for another day (based on availability). There are no credits or refunds issued due to weather-related issues. If rain should occur on your wedding date, it is the responsibility of the couple to have a "back-up" location. However, Florida rain passes quickly and may just delay your ceremony for a matter of minutes. Your hotel/resort may have an available location for your ceremony, or it may be able to be moved to your reception site.
TARDINESS: Siesta Key Events expects promptness at both the rehearsal as well as at your ceremony due to other scheduled weddings. You will incur additional charges at our hourly rate for every 15 minutes you are late.
REHEARSAL: Siesta Key Events expects promptness on the day of Rehearsal. Rehearsals are 1 hour from the time scheduled. Late charges will be assessed at 61 minutes @ $100.00 per hour. We understand this is a joyous occasion and everyone is ready to celebrate with you, however, rehearsal will be canceled immediately if anyone participating in the ceremony/rehearsal shows up intoxicated and/or is disrespectful to your Coordinator, or any Siesta Key Staff.
PHOTOGRAPHY: Siesta Key Events uses Professional Photographers with a great amount of experience with Wedding Photography.
We will use the Photographer who is available for your date. We prefer that you use our Professional Photographer, however, should you choose to bring your own Photographer, we ask that a DVD of images be sent to Siesta Key Events from your photographer at the same time your DVD is mailed.
Siesta Key Events reserves the right to use photos from your event for promotion, display, advertisement, internet, social media, website, publication, etc... The Print-Ready Images of your Event will be emailed to you within 8-12 weeks from the date of your ceremony. A DVD is not included but may be purchased for an additional $50.00 plus shipping and handling.
VENDORS: Our Vendors included in our packages are experienced professionals in the Wedding/Event Planning Industry. Any issues that may arise from any of the services these vendors are providing are to be taken up with the vendors directly. Siesta Key Events are not responsible for the services/products they provide.
CANCELLATIONS: Siesta Key Events begins the planning process as soon as your deposit is received. Once your date is booked, this date/time is no longer available to other couples. We understand unfortunate circumstances can occur, however, if you cancel your event indefinitely at any time up until 60 days prior to your ceremony date, you are still responsible for 50% of your outstanding balance, which will be due immediately. If you cancel with 60 days or less prior to your event date, you will be responsible for 75% of your outstanding balance, which will be due immediately. If payment is not received upon receipt of cancellation, legal action will be necessary, and you will be responsible for all court costs and attorney fees.
PAYMENTS: We accept CASH, Certified Checks/Money Orders, and Credit/Debit cards (No American Express). We also accept payments made through Chase QuickPay, CA$H app, and PayPal. If sending a Cashier's Check/Money Order, please allow an additional 7-10 days processing time to clear our bank.
Payments made with a credit card, or through PayPal will be charged an additional 4% processing/handling fee. Processing fees will be waived through PayPal if you send payment directly to the following email address: firstname.lastname@example.org and select payment for "Friends/Family". Payments made through Chase QuickPay and the CA$H app will also NOT incur any processing fees.
If the balance in full is not paid 30 days before the event date, then the time and date of reservations are canceled and may be booked by other parties, without exception, and without notice, and any monies paid are non-refundable.
COMMUNICATIONS: In order to give every client the best customer service, we ask that you schedule phone calls & in-person meetings through our Appointment Scheduler available on our website. A minimum of 24 hours in advance is required.
REFUNDS: All deposits and payments are non-refundable.